Generate reports

Analyst

Ticketra can generate investigation reports for a date range, in two depths and two file formats.

Create a report

1. Open the Reports area.
2. Choose:
   • Date range (date_from / date_to, ISO 8601).
   • Depth — summary (high-level) or detailed (full case content).
   • File format — PDF or DOCX.
   • An optional title.
3. Generate. The report is produced server-side and appears in the reports list to download.

Option	Values
Depth	summary, detailed
File format	pdf, docx

Branding

Reports can carry your organization's logo. An admin uploads the branding logo under configuration; it is then applied to generated reports. (The logo file is served with path-traversal protection.)

Permissions

Action	Permission
Generate a report	reports:generate
View / download	reports:read
Delete	reports:delete

See the permission matrix.

Retention

Generated report files are subject to a retention cleanup so they don't accumulate indefinitely. Download or archive anything you need to keep long-term.

Related

• Your first investigation
• Track milestones